I needed only stop the service, disable it, and reboot. I did find that, for me, I did not have to uninstall SmartByte. Had I found this post sooner, I would have saved dozens and dozens of hours. ![]() It wasn't and they spent the same week confirming it in their tests.Īnyway, there was a TON of troubleshooting involved. So, for ~1 week, I was convinced it was ExpressVPN not using the most current protocol. 2.4.7 protocol (the same as ExpressVPN's current version) and it failed in the same way. I rolled back to the OpenVPN GUI version using OpenVPN v. 2.4.8 protocol) worked but, like the OP, I lost the ExpressVPN features. I did find that the current OpenVPN GUI version (using OpenVPN v. I found IKEv2 worked but was slower and not as secure as OpenVPN (ExpressVPN's recommended/preferred). I tried MANY different things with NIC settings, VPN protocols, etc. As soon as I performed anything substantial (e.g., YouTube, speed tests, download medium to large files), the VPN tunnel would disconnect w/o any real failure/error in the log. I could browse, download, ping as long as it was small sizes (e.g., loading a simple web page-no video, just a Google search, just opening e-mail, just a < 10MB file (sometimes not even that). Hardware Abstraction Layer: Version = "2.752" ![]() ![]() I have a Dell G7 7790, Windows 10 build 1909. Posting here for posterity of future searchers. I didn't find this post until today (was grepping for their client not NordVPN's). I just spent the past 13 days with ExpressVPN trying to troubleshoot the same exact issue.
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